Home Ordering Return policy

Return policy


We personally check all items to be sold to be perfect before posting to you so you should be totally happy with the quality of your purchase. 

Please note customers must notify us by email or by telephone within 14 days of receipt of their purchase if they wish to return any items for a refund. 


Returned items must be in their original packaging, undamaged, unused, without of smell of perfume, washing powder or cigarette smoke, with all tags attached, as new.

Please Note, it is our recommendation to post back with tracked postal service!


Please post to the address below:-



Castleward Farm

Strang Road


Isle of Man



Please also note: WE DO NOT offer to EXCHANGE

 any items as this can cause confusion and delays

Also your required replacement may not be available by the time we receive your returned item.

If you wish to reorder a different size, colour or style please purchase as normal.

Please check our site to see if we have listed the replacement item you require and you can purchase now before we receive your returned item.


We will issue your refund as soon as we receive your returned item (on the same day).

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